This Week in Health Tech

Post Pandemic Changes - AI, Interoperability, Cloud Framework

April 13, 2020 Vik Patel and Jimmy Kim Season 1 Episode 12
This Week in Health Tech
Post Pandemic Changes - AI, Interoperability, Cloud Framework
Show Notes Transcript

in this episode of This Week in Health Tech, Vik and Jimmy comment about planning and changes healthcare organizations will need to make to incorporate tools and workflows to be better prepared for next pandemic. Vik provides examples of tools being used at Cleveland Clinic and other leading healthcare organizations.
They comment about the exponential growth of Telehealth usage since COViD-19 and how it is being implemented.
Virtual teams is not just used for patient-doctor communication but also used by clinical care teams for care coordination. Example use of Microsoft Teams in healthcare organizations.
Vik comments about how organizations will need to make changes to quickly adapt and implement  new workflows and tools next time we face COViD-19 or any other pandemic.
Cloud integration framework deployment using Microsoft Azure, Amazon AWS or Google Cloud will become crucial for healthcare organizations as per Vik and Jimmy.

Intro and Outro Music Provided by soundstripe.com

Link to Cell Phone tracking mentioned in the podcast
https://www.ctvnews.ca/health/coronavirus/phone-data-reveals-who-is-staying-home-during-covid-19-1.4892194

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Vik Patel - LinkedIn
Tido Inc. - Website
Tido Inc. - LinkedIn

spk_0:   0:04
Welcome to another episode of this weekend, HealthTech, where we cover the latest news and trends in the house again. ST. My name is Jimmy Kim, and I'm accompanied by my co host. Picked it out. What is going on? What's

spk_1:   0:18
up, Jimmy? Coming straight from the isolation headquarters, also called home

spk_0:   0:28
like myself. And, uh, yeah,

spk_1:   0:30
and everyone, you know, I think I'm getting used to this. I don't know about you, but the first week was really hard. The second rig was kind of like, You don't know if this is, you know, the feeling's like, Okay, I I'm home. Every day is the same. And now it's like, No, every day's the same. There's there's, you know, you just we can't be Humans adapt quite well. So I feel like maybe now we are adapting to this whole thing about wake up, you know, And I try and have, like, a daily routine, you know, still try and kind of put on clothes off his clothes and go to my home office and stuff. So, anyways, I don't know about you. How are you doing?

spk_0:   1:17
Um I think more or less the same, you know, and kind of going to what you were saying. Like about, Ah, about it being normal Now, you know, it's amazing how we do quickly adapt, right. Like you. We go out now and everyone is automatically keeping a distance. Like you know, it's like this unsaid rule. I mean, what is that? It said everywhere. But like, where were so where? We've been pretty compliant with it, right?

spk_1:   1:42
I think so. And do you feel like even if you and you go to get groceries, for example, it feels different when you go out, It's like, Whoa, whoa, whoa. Where am I going? Why am I leaving my house right? It's It's so different. Like it's obviously, you know, we used to go to work every day. We leave our house in the morning, come back home and all that stuff. But now when you leave your house, I don't know. I mean, maybe it's just me, but I get this really strange feeling like, Oh, God, ready to take this huge risk of leaving your house?

spk_0:   2:18
Well, you know, I feel you on that right, because like when I when I go out, it's you know now it's like kind of little sunny here in Toronto, right? But ah, that wack a son will hit me in the in the face. I'm like, whoa. Like that come from,

spk_1:   2:35
By the way, we should apologize to our listeners. We have been missing in action for a couple weeks now, and and I kind of blame it a little bit on this whole current of Eire situation, to be honest. So you know when When when this first thing happened and, you know, it was you cannot start to, like, make changes. You. You know, I told my team everyone works from home, which it's not a big deal, right? Like a lot of our team members work from home. Um, anyways, I mean, you know, there's no there's no mandatory Go to the office. Ah, you know, so many days in a week or anything like that. But anyways, it was just kind of getting used to this new routine, and, you know, we had to make some adjustments and whatnot, so the podcast took a little bit of head. But you know what? We're back. We're gonna We're gonna get back in the routine of doing this every week and so just want. I just want to tell our listeners, You know, we're sorry for going away for a couple of weeks, but we are back.

spk_0:   3:36
We are back and stronger than ever. I like to think and, uh, we got a pretty good episode today. But before we get into it, as always, we have an amazing sponsor and I wanna give a shout out to Tito Inc. Who is a trusted tech partner for health care organizations. I appreciate Tito for sponsoring the show and keep us moving along during these times. So for more information on how to partner with Tito, please visit www dot Tito inc dot com. People even still say Www anymore. Is that Is that something that you know? It's not really required anymore? No. Everybody knows now, right? But

spk_1:   4:14
what it needs to I mean, you know, if any website still requires www in the front and they need to definitely update their Deanna settings, right, dig it should work either way.

spk_0:   4:26
Yeah, it was crazy. I actually know what you're talking about because I've been updating my website lately, and, uh, somebody somebody I was I was talking to It was just like, Hey, have you updated your D n s so that you know you don't have toe. They don't have to type in the WWN like, No, I didn't realize that could happen. So so yeah. Look, I'm learning. I'm learning. Um, why don't you roll us in? And one you tell listeners what we're gonna talk about today, because I think it's gonna be pretty interesting and obviously very timely.

spk_1:   4:51
So we are. I feel like we're still in the middle of the pandemic, right? We're still social distancing. They're staying home. But this episode is going to focus on post pandemic planning, and we want to talk about the technologies that are being used by health care systems and the way we see even post pandemic right leg, the way hospitals are adapting to this new situation. How are you gonna come out of this? Stronger. And what are the changes you will need to make So that next time this happens and we know I mean it is it is a reality. I mean, this even current a virus could actually come back in the fall, right? It's not going away forever. And realistically, we are still probably at least six months away from a vaccine, right? I mean, they are working on it, but the bass case scenario is the vaccine's ready late fall. But we don't really have a exact timeline on this. Having a

spk_0:   5:58
best case scenario, right? Like that's if, like and what I have found interesting, you know, wouldn't own all this started was kind of like, Well, yeah, sure. We'll come up with the vaccine, maybe in, like, a couple months. But even if they did come out with something, let's say tomorrow that's, like, six months, a year's worth of testing before they can actually roll that out. Right? And, uh, what I'm most interested to hear from you today is because you're in there, you're you're part of the technology, the change in technology for health care. So tell me, like what have you what have you immediately noticed from your from these health care organization? What are they? What? A looking from you. Right now.

spk_1:   6:36
Hospitals are doing the best they can. And and one of the things we should we should definitely mention is we should think everybody on the front lines. Right? We are. We gotta attack, partner. Four health care systems were not on the front lines. I mean, the nurses, doctors, the registration staff. We should really thank all health care staff all over all over the country, right? All over the world,

spk_0:   7:04
all over the world, man. All over the world, you know, this is this is ah, it's a pandemic for a reason. You know, this is for for us, you and I the first time anything like this is remotely happening. Or that this is the first time anything like this has ever happened to us in our lifetime.

spk_1:   7:22
And we're talking about sitting at home and social distancing. They don't have a choice. They are going to the hospitals treating patients. And I think that's why it becomes our our duty as a citizen to to follow the rules, right? Keep your social distance. Stay home as much as possible. Because not only if you don't do that, not only you're putting yourself at risk, you are putting all the health care workers at risk. We're really thankful for all the health care workers now related to you know how the hospitals are adapting. I mean, I think it's definitely. You know, it's it's unprecedented situation, right? It's not like, Oh, you have a rule book on Let's pull out the policy 1234 for Pandemic. And this is what we need to do. No. Most hospitals did not have a playbook for this, But the good thing is, you know, there's a lot of experienced health care workers and the administration. They're adapting. They're adapting fast, and we have seen a lot of innovation come out of this as well. I mean, that's some of the things that I want to talk about today, too, because it's not just about okay, you know what? Let's let's create these pop up clinics. But we can test or let's test patients, you know, while you know, drive through, for example. But from a technology standpoint, I mean, there's a lot of innovation coming out for for tracking patients for tracing. Um, so let me give you a few examples Cleveland Clinic, Stanford Institute and some other organizations. What they are doing is they are using some E i tools for tracking and tracing exposed individuals. Now, from a privacy standpoint, I was gonna say Yeah, I know you're waiting for that. Call that expression on your face, but yeah, but again, this is a special situation, right? I mean, special situations require special actions, and I think this is very kind of, you know, whats what's greater? I mean, your life, your health or privacy.

spk_0:   9:44
But don't you think we run into, like, a slippery slope when we do this, right? Like, um, we just saw report today was trying. I was trying to pull it up, but they were they were tracking. They were tracking people's cell phone usage is and where they and their locations and what they were trying to determine was, you know, what age group of people are going out and stat was One out of six people were not following the rules of social distancing in Canada, one out of six people. And it didn't matter what the age was. They were twenties, forties, sixties. And, you know, one thing is it's really it's really, I think, kind of cool to see, like I think a lot of the young people get a bad rap of, like, not falling social distancing rules. But with this data now they see it has nothing really to do with age and all people from all walks of all walks of life. Different age groups, different different kinds of people are not following it, one out of six people. But it's also very kind of scary to see Thio to see that and be like, Oh, wait, did they do that? And they never asked us that they were. They never told us they were gonna do that.

spk_1:   10:57
Well, guess what? Apple and Google. This is breaking news by the way we are. We're recording this on Easter Friday, and this just came out. Apple and Google are are bringing an app that's going to track or trace pretty much everyone using the phones for covert 19 right? So it's often, I mean, it's not turned on by default unit. You do need to turn on, so you'll be happy to hear that it's not just, you know they're there. As soon as you download the app, it's tracking you, but the phase two is it's not gonna even require a nap. It's going to be built in within the Oso. The next upgrade that happens with android or iPhone. It's going to be built in so again, I think this is. I mean, it's a great question, right? I mean, as a society, if you think about it, one out of those six people who are not following the rules, this is more for them. But we all have to kind of used this ab just that we can find who that one person sixes

spk_0:   12:14
and look and I agree with. Yet at these at these times, we need to take different measures about it, right? Like we look at, you know, you look at the success rate of how countries in like, like China, are able to curb. Uh, curb the I wonder what his ward I'm looking for. Curb that curb the curve, right. That's what they're trying to do.

spk_1:   12:36
A flat dried in the curve.

spk_0:   12:37
Yeah, and? And what? They flatten the curve. You're right. And what they have done their their their communist country right for them for will say right and easily like the cunt their country will be in there. People are like, All right, You know what? Where this is the rule, this is This is there was no ands, ifs or buts about it. Whereas us here in North America, here in Canada or a democratic country, we have this choice, you'd say, right? Almost like a choice. No one's no one's. The government's not forcing us to stay in right. We we can still go out and

spk_1:   13:13
write. I mean,

spk_0:   13:14
you know, and now and we'll go out. But you know what? If you're gonna go out, by the way you hears this app that that's on your phone or here is this thing on your phone and we're gonna know exactly where you're going, right? Like you know?

spk_1:   13:27
Well, exactly. I mean, I think the next step could be again. No one's thinking about this, but because you're bringing this up, not me. For the record,

spk_0:   13:39
I like to play Devil's Advocate, that's all. That's all

spk_1:   13:42
with the government. And again, you know, not in developed countries, but in in other regimes where the government could take advantage off actually tracking you right, using these abs for for different purposes for purposes that are not for any good cause. Yeah, I mean, it could backfire, but again, innovation, right? Like we're talking about the innovative ways there are, people are companies and, you know, all over the world and even even individual. They're coming up with new ways to combat the whole covitz at 19 situation. Let me give you another example. So in health care Care II, it's an artificial intelligence company. What they are doing is the came over thermal scanning cameras, right? So those cameras, they deploy them at home. And you can, you know, don't don't track for fever discoloration off your face, for example. And based on that, it can determine how you are, how your you know your your symptoms, right? So it's monitoring for all four years symptoms at home, and then hopefully it can connect you up with the hospital. Another example is again Cleveland Clinic, which I think it's, um, arguably probably the top hospital in us. They have. They have a customized chatbots for screening patients, all nine right, so I will ask you all these questions, and once you answer, it will come up with three other questions. And then, well, you don't have to wait on hold for a person, Especially nowadays, when hospitals are so busy, it's it's really, really good that you can just go online and talk to a E I chat bod that can actually screen and tell you. Yes. You do need to come in the hospital or stay at home. You know you're still OK. Don't worry. This May, this may not be coronavirus. Another one is alive. Cores Cardia Mobile six l technology and this one I think it just received the U. S. FDA approval to identify patients that have prolonged Q T C Now, What this means is, if you have the situation where you could have prolonged Q t c, you could be at a risk off a cardiac arrest, right? So you could get you could have a heart attack, especially if you are given drugs that are being used to treat covert 19. And, you know, including the hydro hydroxy chloral queen. And I'm not gonna be able to pronounce this other medicine. And I

spk_0:   16:38
think that trump that that President Trump is all ah, enamored with right and happens toa have some investments towards right?

spk_1:   16:47
Yeah, politics aside. But yeah, you know, So I mean, as a doctor, I mean, if I'm in the hospital, if this technology can can alert me that Hey, you know what? Even though this person has covert 19. You may know when I use thes medicines because it will actually kill him instantly. You know, um, the other one is another I company is is helping identify uninfected individuals. So So let's say, for example, who are who are high risk. Right? So this is really beneficial, because if you have certain prior, um, conditions that could, you know which we kind of know, right? I mean, I think it's a lot of is related to lung diseases. And, you know, if you have been smoking and any kind of underlying condition, that could actually be really bad fatal. If you do get Colonel liars And if we can identify this individual, especially for hospitals, if they can in their community using this tool if they can find out okay, these are the individuals that we need. You cannot alert them or kind of watch out. You know, make sure they don't get current a virus. And if they do, we need to bring them in right away, right, to make sure we can treat them and and take care of them as much as possible. But so as we go to, you know, I mean, these are all great examples, right? But the number one thing I think you know, the priority today is is obviously testing, right, Like all these testing kids that are out there. I mean, how do you make it easy for For all of us to self test, I think that's where that's where we're gonna see some where innovation, in my opinion, because it would make sense to have That's a test at home kit delivered by Amazon, for example. And you do a cheek swab or or nasal collection, whatever it may be. And and you put it in this, you know, and you put whatever, Um oh, you you follow those steps that they provided, and then it tells you positive or negative, pretty much like a pregnancy test, right? And and, Ah, and you didn't have to go to the hospital to get a test done and put others at risk if you were actually positive. What do you think about that? I mean, maybe maybe we'll get maybe we'll get a sticker. You know, Colonel, liars tested.

spk_0:   19:33
Well, I mean, I think I think you have an idea where I'm gonna probably go with this, right? Like always, son. Now, you know, we have, like, stickers we have. Ah, I don't like a tattoo or something that's scannable isn't like, All right, You know what? You, you You're you're passing the test or, you know, or you're clear, right? Like again. Like that was

spk_1:   19:53
it? Yeah. Okay, So let me tell you this, would you if you've been in a coffee shop? I mean, you know, and things start to kind of get back to normal. Would you said next to people who have the sticker? Ah, current of art is tested. Or would you sit next to people and and again, you know, it could be a digital sticker. Right? So you open a nap or in an

spk_0:   20:18
owner, or, like, you know,

spk_1:   20:21
you know, on your phone's over in

spk_0:   20:23
like you're you know, you're going to be like, Oh, the person next to you has the verified whatever right? Or doesn't

spk_1:   20:29
like Zach, right? I mean, how cool would that be? From a privacy standpoint? Not so cool. But from a health standpoint, I would be I would feel really good if the person you know the three people sitting next to me. They all show Colonel Mayer is tested and negative. Okay, Amazing. I'm gonna I'm gonna enjoy my coffee and take my time. One of them, you know, showed unknown or current virus. Yeah, Especially unknown. I'll be like, Oh, heck, no. You know, get my coffee and go. Right.

spk_0:   21:04
But don't you think like this will open the doors, like once? Corona virus is all said and done right, And we let's say something like that was that were were to be implemented. We could have that stick or not. Just for corner Corona virus. We could have it for measles. We could have a four staph infections. We could have it for whatever. Right? And then then it's kind of like what?

spk_1:   21:23
Yes,

spk_0:   21:23
What? What are the checks that that we're going to be looking for, right? Like, it's kind of like, All right, this person is 100% all clear of all these diseases, right? Or they're not

spk_1:   21:33
Well, yeah, but think about this. Then kids go to school. They have their immunizations record that you need to show at the school. So this will be something similar. I mean, why is that okay? And not this.

spk_0:   21:49
You know, you make you make a good point. You make a good point. But then that means as an adult adults here, that means that we we're we're we're no once a force, but we we will have toe be immunized, right? Like we have to be vaccinated. Now, that's

spk_1:   22:08
where or you could have. Let's say, for example, if somebody has a situation that doesn't allow them to be tested for certain things, and now they, you know, we could have people treating them differently, right? It's like, Oh, I don't see this digital sticker on you. I'm not gonna serve you. For example. I'm going to give up.

spk_0:   22:30
I'm not gonna do it. I'm gonna get this job or we're not gonna do this interview right now with you, right? Right. You know, it comes down to all those things, and, uh, i'll be honest. I don't like I don't know what to think about it, because something needs to be done. Right, um, for us to get back to some kind of normal. But I imagine once this is all done like there was whatever life that we were living before, like that's done now, like we are on to the next, like even myself with the business that I have off coaching and training people in person. Um, I think I'm kind of done with that now for bombs, in terms of as you. As you know, I've been doing online online sessions here with people, and I was very great. Yeah. Thank you. Uh, I was very unsure of doing something like that. Right, Which is just funny, because I've been I've been trying to get to this point for the last couple of years, and it took a pandemic for me to actually do it. But I'm doing it and I'm loving it. I'm loving, and I'm loving the ability to make the connections with people. People like yourself in the class, the class before I am now servicing companies with the same thing. And it's not just about working out anymore. It's about how how can we build this community? Or how can we build this culture within this workplace? How can I build this culture and community within our group and making making an online connection right like that to me over the last few weeks, Has lightbulbs going through my mind when this is all said and done a couple months from now, a year from now, I can't be. I'm I must not be the only one thinking like all right, You know what? There's gonna be a shift now and even I mean, I'm in this situation right now where our teacher is sending us homework and lessons for for my son, and I would never have thought even remotely thought of homeschooling my Children. But now we're doing that. You are what? Now we're doing this and I'm thinking, OK, you know what? This is kind of doable like this works and you know what's with you know, they have their own like, um, we'll call the like, social media platform that the teacher will have. And then you kids are sending photos of what they're doing or their their assignments. And now my son's like, Oh, look, there's, you know, make up a name. There's Isaac and wow, you know, he painted this and I want to show him my painting and, you know, it gets filtered through the teacher and, you know, she gets to prove what gets on the board or not. right, But I'm thinking, Wow, this is This is this is pretty cool. This is different. And I wonder how many other parents might think of now from now on home schooling the Children Board of education. Maybe this is now a feasible option to not make the classroom so so huge to write. I don't know. Just putting it

spk_1:   25:20
out. There you go. I mean, those are really good examples. Rhea World examples that people are adapting, right? I mean, in education, as you noted. And the same thing is happening in health care. I mean, just like you doing the online sessions. And you know I love it. We do those every day and in health care, telemedicine has gone through the roof, right? The numbers are just And before this pandemic, organizations were looking into telematics, say and write. They were deploying. They were implementing the whole telemedicine project. There was no rush somewhere doing it. Some clinics were doing it. Some doctors were doing it Some, you know, still wanted everything at the clinic in person. Guess what. No options. So, you know, I

spk_0:   26:17
know it's true. And on top of the up, top of the telemedicine. We have the you touched on this before, but the A I right now a I is coming to now the front line. How does how can we take the burden off some of the front line people? Right. And here is a I for us where we can answer questions conscripting people before they even before they even come in, right? This is, you know, the new technology, the new role. It's that air coming through with something like this.

spk_1:   26:46
Well, the next step is okay. These other changes we need to make, For example, we need to deploy telemedicine, right? But how do we do that? So that's the whole thing about deploying these new tools and deploying the new work flows because your workload before was the patient walking into the clinic. You know, the doctor seeing them in person, you do. The reports don't now it's it's it's different. Even at the hospital. You know, you may have a temporary location that was created for patients who are going through a drive through, for example, for testing. So all these changes, I mean, you know, the new AI ai tools that we talked about the new work flows. I mean, all these changes have to be implemented, and and this is what we are working with with our clients on. And the thing is, though, in some cases, right, this is where, depending on the framework, depending on the foundation that you have in place, it cannot. The implementation hurdles differ, right? The timeline to implement these tools differ. And and I think that's where we wanted to kind of point out, You know, in this episode that maybe not all of these tools will be implemented realistically speaking, right, like immediately just because you probably need to make some changes in the way your systems are set up in the way your integration framework is set up. And and that's where I think some planning will need to be done. Obviously, right now, everyone's busy dealing with patients. Bye as we hopefully as the curve flattens a little bit more. And as we as we come out of the situation, what can we do? How can we plan? What changes do we need to make so that next time, hopefully it's not this fall, but next time there's been this situation happens, we are much more prepared from a technology standpoint to handle any kind of changes in workflow, right? If you need to add on a new way, I tool to help with screening patients or if you need to add on a home monitoring tool that uses cameras to keep track of our patients, what if you need to use a tool to track which off our high risk patients? Ah, you know, for whatever the next. And you know, the diseases, How can they be impacted, right? Like all those things, all these tools would be available. I think innovation will be there. But the thing is, how do you take advantage of all those tools?

spk_0:   29:31
And I think that's canned as uh, what you just said. How do you take advantage of all these tools? Because we have all these tools and you touched in the beginning of this episode where we don't we don't have a pandemic plan, right? There was no plant pandemic plan, but I think we did have the tools that we that we could have created a plan whether that plan is the right plan of the wrong plan or whether it would have worked out whether didn't like Regardless. But now, now we're seeing like, Hey, you know what we have these things that we could have done. And let's make sure that let's make sure to use them now and then for the next time you know you're you. I guess they'll have it. They'll have it you know about that made me a better plan in place, right? This is definitely forcing us to have to look at it like this is this is now the

spk_1:   30:21
Oh, absolutely. Let me give you a specific example. Um, the tell held as more and more hospitals are making sure that patients can be reached using telemedicine using telehealth and have virtual visits. You know, a lot of these health systems now have to integrate the telehealth solution with their HR. What they're doing is they're they're standing, meeting invites to patients, and you know, either using zoom or rat bags or Google hangouts or or Microsoft teams. They are able to talk to their patients, but it's still not, You know, it's not as easy as you know, launching it from h r. You know, it's more like a meeting invite, and especially for older population. There may be more challenges for them to take advantage off the virtual visit. But this is where what we are doing is, you know, tell virtual visits is just one example but some of these other tools to make sure that it's easier to integrate these tools. We are setting up a cloud integration framework, and what this means is we are You're setting up an easier way to add on these tools using the latest technologies. In one of them is using the H l seven, the health level seven fire standard, and this allows for E i tools or four. Tell held that the timeline to integrate these tools is cut down dramatically right from from using them or traditional HL seven version to integration to using this new standard. You're able to plug in these tools a lot easier, a lot faster, and the security is in place using the immigration framework. So we're we're setting up these new cloud integration frameworks for a lot of our clients so that they can quickly tap into these tools, write and deploy. The right resource is for that patients so and you know that's just one example of what we are doing right, but working with health systems in terms of planning and and again, you know, a lot of this is going to have been once we come out of this whole covert 19 situation. Bye again. From a future preparedness standpoint, I think health systems will have to look into extending the e h. R. And I think we talked about this in our previous episode about extending the HR. But this situation is going to force a lot of organizations to actually look into this a lot faster than they ever wanted to. Absolutely. I mean this. This is the reality. You don't want to come, you know, going to fall late fall and then not have the ability to hook up tools on the go. I mean, that's that's the reality. And and to extend the HR, that's, you know, the interoperability is definitely a you know, it's It's a hurdle that every health system does have to overcome. And that's what we are working on your you know and looking into. But I think everybody should see you know what the cloud Service is. For example, Microsoft, Azure, Amazon and Google what they have to offer and and allow for easier interoperability. Um, the other example that comes to mind, you know, with this whole situation off, doctors being virtual right. I mean, you what hospitals are doing is they're they're they're making sure that they have enough healthcare staff at the hospital. But at the same time, you don't want to have every specialist, every doctor at the hospital right now, because otherwise you're putting all of them at risk at the same time. Right? So you are you kind of you have these, You're staggering them. You have schedules in place. But what if you need to talk to your specialist who is at home and and see what they think about a certain patient? So now it's not just having virtual visits between patients and physicians, but it's also about having virtual ah, you know, care team meetings. Between this between the all the providers, right, the clinical staff and a lot of organizations are using different tools. I mean, Microsoft teams is one. So that's the other thing that we're looking into is okay. If you are using Microsoft teams, how can we allow the doctors to share patient information, you know? So that whole interoperability between the age her and a tool like Microsoft teams. So all these things, you know that the faster we are able to get there for the faster healthcare organizations are able to get there where they can take advantage of these tools, the better it is, the better prepared we will be for the next time this happens.

spk_0:   35:45
Oh, and you know, you touched on another point mean way. I feel like the themes are always generally, you know, uh, what's what's a I house? Aye, aye. Impacting us. And what's changed because that's that literally is changing every day. Um, and another another top of that. We talk a lot about it, which is security, which is now also just as importantly, you talk about Microsoft teams waken gettinto, a little bit of the zoom zoom situation that that they're that they're facing right. Like if I'm a doctor and you're a doctor and we're sharing information of resume, how safe do I feel? You know, providing you this information, right? You know, you giving me this information, you know, the and you know, I think zooms in the media a lot right now because, you know, a lot of people are using it. But who's to say that Microsoft teams is in one? Google doesn't have this. The Google hangouts doesn't have the same problem, right? Is just zoom is the popular platform right now that everybody is using and you know they're there in that situation. But But I'm pretty sure the other platforms are also upping their A game in their in their security features as well.

spk_1:   36:54
So I think everyone will have to, and you are absolutely right. I mean, Zoom being in the limelight, so to speak, with their numbers, you know, just staggering numbers. I mean the number, you know that they're downloads. But it also highlighted you have stock of my wish. Well, maybe not right now, because their stock's gone down since everything Yeah, you know, since some of the news came out about the vulnerabilities in their software, but anyways, I mean, I think at the end of the day, by the way, I hear my coworkers outside my little break 18 18 month coworker outside making noise. All these examples that we kind of talked about today in education in fitness in health care. This is it. I mean, you have to be able to adapt fast. And And how are you going to be able to do that? I think I think the way to do that is is have you know, look at the foundation that you have in place, right? How can you allow your clinical staff? How can you allow your providers your nurses to take advantage of these tools on the go and and planning for that? Right. So what are the changes you will have to make coming out of this pandemic? So that next time when this happens the next time and you need to deploy new work clothes next time and you need to deploy new technology, you're able to do that as fast as possible.

spk_0:   38:27
And you heard it. You heard it here first from ah, from Vic patella are our expert here and thankful to have as my co host because I have learned so much. Ah, and it's I would not have known any of this stuff we had not done. You know, the previous episodes and have the awesome guests on there and have have you come on and explain all that stuff now it just seems that information that I have learned since we started podcast in December has become so useful, Like the things that I'm reading online now they make sense to me, you know, e h R I c fire. I'm like, Oh, I've heard of those before And, you know, we talk about I like I look at security so differently now than I ever did before, ever since we had Ah, we had our guest on and ah, I think I think, you know, it's it's amazing at one end of the spectrum but also, you know, very scary and very, you know, we go into this like, very unsure of how things were come. But as you mentioned, how fast are we willing to adapt right? That is Ah, that's gonna be key to our our personal survival. And I think that's a viable as as a human race.

spk_1:   39:38
Well, well summarized and thank you for your kindness. I think I have learned a lot. I mean, all the real world examples, all the different examples that you bring in, I think it's always to kind of compare and contrast right with health care tech with all the other industries, so I think that's great, but yeah. Go, go get your digital sticker. By the way, I just got

spk_0:   39:59
give us the road at night. The guest. All right, man. Okay.

spk_1:   40:04
See you later tonight on virtual our virtual class.

spk_0:   40:08
Yeah. You know, tonight we got the challenge. Right? So you, you and your partners in crime over there better. Ah, better hustle to here, right? Yeah.

spk_1:   40:15
Good. I'm ready.

spk_0:   40:16
All right. Well, this will definitely not be the last time you hear myself for or Vic. We will be back next week with another episode of this weekend. Healthtech. Make sure you go out. You subscribe to this podcast by just hitting that button where wherever it is on your on your phone or smart device and we'll chat with your next week. Stay safe. Stay safe. And

spk_1:   40:40
O'Donnell that I've

spk_0:   40:41
tried and good night. Good night.