In this jam-packed episode of This Week in Health Tech, we welcome Dr. Brett Oliver (Chief Medical Information Officer, Baptist Health) to dive into several fascinating topics, such as the future of telehealth, digital transformation, interoperability, cultural change across the industry, and much more.
To kick it off, we discuss the latest COVID situation in Kentucky and the strain that it’s putting on healthcare. Jimmy asks Brett about remote monitoring and remote visits with patients. Brett indicates that Baptist is improving remote visits, with multi-specialty appointments now possible with better technology. Baptist has also been able to expand clinical content and recommendations that are provided to patient.
Patients are ready for this cultural shift to eVisits and online healthcare experiences—so healthcare organizations need to adapt fast, and the culture change discussions have to happen now. Yet this new technology also needs to be user-friendly for patients. If not rolled out properly, the industry could go from a very basic experience to a very overwhelming experience—where patients have to choose from hundreds of different digital options. This would defeat the purpose of digital transformation: to make things better and more simple for patients.
Additionally, the challenge of data silos is where interoperability is still one of the biggest challenges in healthcare. Patients own their healthcare data; however, it is still not easy for patients to access and share their data with new providers or health systems. CMS / ONC are pushing for better interoperability, which will definitely help overcome these data silos in healthcare.
Vik and Brett then close the podcast by discussing how conversations with executive or physician teams are essential for effective digital transformations, as well as some final thoughts about the status of artificial intelligence in the healthcare sector.
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Linkedin: Vik Patel
Linkedin: Jimmy Kim
Linkedin: Dr. Brett Oliver
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